Position Details

• Position: Administrative & Operations Coordinator
• Status: Part-Time (approximately 15–25 hours per week)
• Compensation: $20–$24 per hour, depending on qualifications and experience
• Location: Excelsior-Lake Minnetonka Chamber Office (Mound, MN)
• Work Arrangement: Hybrid flexibility available after an initial training period

Schedule & Flexibility

This position offers a flexible schedule that varies throughout the year based on Chamber programs, events, and organizational needs.

• During our busiest season (primarily spring through fall), hours will typically range from 20–25 hours per week.
• During slower winter months, hours may average 15–20 hours per week.
• Occasional evening and weekend hours are required to support Chamber events throughout the year.
• Regular weekday office coverage is important, though scheduling offers flexibility.

What You'll Do

As the Administrative & Operations Coordinator, you'll help keep the Chamber running efficiently while supporting members, staff, volunteers, and community partners.

Responsibilities include:

• Serve as the first point of contact for members, visitors, and phone inquiries.
• Answer phones, monitor emails, and provide exceptional customer service.
• Manage calendars, appointments, and scheduling.
• Process invoices, bills, and other routine financial transactions.
• Maintain organized electronic and physical filing systems.
• Maintain accurate member records and database information.
• Assist with membership applications and renewals.
• Prepare meeting materials, agendas, and organizational documents.
• Support Chamber events through registration, logistics, volunteer coordination, and administrative preparation.
• Order office supplies and maintain office organization.
• Assist with special projects and day-to-day operational needs.
• Provide administrative support to the President & CEO.
• Perform other duties that support the success of the Chamber and its members.

We're Looking For Someone Who Is

• Highly organized and detail-oriented
• Friendly, professional, and welcoming
• Self-motivated and dependable
• Comfortable managing multiple priorities
• An excellent communicator, both written and verbal
• Adaptable and willing to jump in wherever needed
• Committed to providing outstanding customer service
• Able to work independently while collaborating as part of a small team

Qualifications

Preferred Qualifications

• Administrative or office management experience
• Customer service experience
• Experience with bookkeeping, invoicing, or accounts payable
• Strong proficiency with Microsoft Office and Google Workspace
• Ability to quickly learn new software systems
• Experience with CRM or membership software (GrowthZone experience is a plus)
• Experience working with nonprofit organizations, membership organizations, or event planning is beneficial but not required

Equivalent combinations of education and experience will be considered.

Why You'll Love Working Here

The Excelsior-Lake Minnetonka Chamber of Commerce is a dynamic, member-focused organization dedicated to strengthening our local business community through advocacy, education, networking, tourism, and signature community events.

As our Administrative & Operations Coordinator, you'll become an important part of a collaborative team that works hard, supports one another, and makes a real difference for hundreds of local businesses.

We offer:

• Flexible scheduling
• Hybrid work opportunities after training
• A positive, collaborative work environment
• Meaningful work with direct community impact
• The opportunity to build relationships with local business leaders and community partners

Physical & Work Requirements

• Primarily office-based with hybrid flexibility after training.
• Ability to sit and work at a computer for extended periods.
• Ability to occasionally lift up to 25 pounds for Chamber events and office needs.
• Occasional evening and weekend work is required to support Chamber events and programs.
• Work hours vary seasonally based on the Chamber's annual event calendar and organizational needs.

How to Apply

Please submit your resume and a brief cover letter telling us why you'd be a great fit for the Excelsior-Lake Minnetonka Chamber of Commerce to Tiffany King; tiffany@elmcc.org

We look forward to meeting candidates who are excited to help support our members, strengthen our community, and contribute to the continued success of the Chamber.